FREETALK Everyman

TALK-5115

My USB Headset isn't working

If you are having any problems we suggest, as a routine first step, re-starting your computer. Manuals for our products can be found here.

Possible causes for your problem:

• Try USB plug in different USB slot on computer.
• The volume in the operating system is too low.
• Make sure the MUTE is not selected in your system settings.
• The sound and audio devices settings are not set correctly.
• The Skype settings may not be correct. Open Skype Go to Tools >Options >Audio settings. Click on drop box beside Microphone and Speakers. Change selection to appropriate choice. Ensure that the volume is not set too low to hear.
• The Skype settings may not be correct. Open Skype Go to Tools >Options >Audio settings. Click on drop box beside Microphone and Speakers. Change selection to appropriate choice. Ensure that the volume is not set too low to hear. Please test this by using the “Make a free test call” option. Your Voice and the Audio should register on the volume scale. If you need further information please see www.skype.com/h elp/guides/ for complete instructions for Skype settings and usage.
• If you are on a Mac, go to Skype >Preferences and select the Audio option. Change the Input and Output fields to the VoIP option on the dropdown menu (NOT the Built-in).

Mac users

Instructions

When you plug the Everyman Headset into the Mac in the first time, the OS automatically changes the Audio setting to mute. This setting needs to be manually changed back to unmute in order to hear Audio. This setting will be saved in the memory so you should not need to change the setting again after the initial settings change.

You will also have to go to Skype >Preferences and select the Audio option. Change the Input and Output fields to the Everyman option on the dropdown menu (NOT the Built-in).